Privacy Policy

Last updated: January 2026

Team Pain Skate Park Design & Construction ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Types of Data We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and organization name when you contact us or request services.
  • Project Information: Details about your skatepark project including location, scope, budget, timeline, and specific requirements.
  • Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies as described in our Cookie Policy.
  • Communication Records: Records of your correspondence with our team, including emails, phone calls, and meeting notes.

2. How We Use Your Data

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide price quotes for our services
  • To design, engineer, and construct skatepark projects according to your specifications
  • To communicate with you about projects, services, and updates
  • To improve our website, services, and customer experience
  • To comply with legal obligations and contractual requirements
  • To protect our rights and the safety of our clients and visitors
  • To analyze website usage and trends

3. Legal Basis for Processing

We process your personal information based on:

  • Contract: When processing is necessary to provide services you have requested
  • Consent: When you have given explicit consent for specific purposes
  • Legitimate Interest: For business operations, security, and improving our services
  • Legal Obligation: When required by law or regulation

4. Third-Party Access

We may share your information with:

  • Service Providers: Contractors, engineers, and consultants who assist in project delivery
  • Professional Advisors: Attorneys, accountants, and insurers when necessary
  • Government Authorities: When required by law, regulation, or legal process
  • Business Partners: With your consent, for joint projects or referrals

We do not sell your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure server infrastructure with encryption
  • Access controls limiting data access to authorized personnel
  • Regular security assessments and updates
  • Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to:

  • Provide requested services
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements
  • Maintain accurate business records

Project records are typically retained for a minimum of seven (7) years following project completion.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Restriction: Request limitation of processing in certain circumstances
  • Portability: Request a portable copy of your data in a common format
  • Objection: Object to processing based on legitimate interests
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at help@teampain.org.

8. Cookies

Our website uses cookies and similar technologies. For detailed information about our use of cookies, please review our Cookie Policy.

9. Children's Privacy

Our services are intended for adult clients and decision-makers. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our website after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact:

Team Pain Skate Park Design & Construction
890 Northern Way, Suite D-2
Winter Springs, FL 32708
Phone: +1 (850) 303-5904
Email: help@teampain.org